Kabloom Agency | Cultivating event growth

3-year social media engagement grows community from 600 – 9,000

case study

Case summary: three years of social media grow the WGA community

The World Glaucoma Association (WGA) wanted to grow its global social media community and raise awareness of its activities and initiatives among glaucoma professionals.

What we did

Over three consecutive years, Kabloom ran competitive analysis and audience research, managed social media content and ran advertising and boosting. We added LinkedIn and Instagram accounts alongside Facebook and Twitter, interacted consistently and spotlighted the association’s activities. Read more about social media for associations.

The results

The WGA community grew from 644 to more than 8,000 followers, with four times the engagement of the healthcare and education industry benchmark. The new LinkedIn and Instagram accounts added 1,000 followers within nine months.

Why it worked

Research into competing pages and audiences meant every post and boost went where it would grow the community.

FAQ

How can an association grow its social media community?

Research the audience, post consistently and boost what works. Kabloom grew the World Glaucoma Association’s community from 644 to more than 8,000 followers, with four times the industry benchmark for engagement.

How does Kabloom help associations keep members engaged between conferences?

With year-round campaigns: social media, email and advertising that keep the association visible between events. Because Kabloom runs membership and event marketing together, the people your conference reaches stay in your community, and your members have reasons to stay all year.

Written by the CEO of Kabloom, Richard Torriani. Updated on June 7th, 2024.

Having managed the World Glaucoma Association social media accounts for 3 consecutive years, Kabloom has played a vital role in growing the WGA social communities from 644 to 8000+ followers, while maintaining 4x  more engagements compared to the healthcare and education industry benchmark.

Following the success of the paid and organic promotions across all activities within the WGA on Facebook and Twitter, the team facilitated the introduction of a LinkedIn and Instagram account that contributed to a further audience expansion of 1,000 within 9 months of creation.

World Glaucoma Association achieves social media engagement growth with Kabloom

Organizer
World Glaucoma Association  (WGA)

Target Audience
Professionals in the field of Glaucoma

Objective
To grow the  global social media community and create awareness of the various WGA activities and initiatives

Services

The long-term success of the WGA social media engagement and pages can be attributed to: 

  • In-depth research into competing pages, and existing/potential audiences

  • Consistent interaction and ongoing strategic promotions across all social platforms

  • Spotlighting the various activities within the WGA scope, and optimizing reach of important information to various segmented audiences 

  • Consistent monitoring and re-valuation of content strategy based on audience responses

  • Collaboration among committee members for high-level scientific content creation

Last updated: November 9, 2026

About the author

Richard Torriani is co-founder and CEO of Kabloom, the digital marketing agency for associations and their conferences. He has worked in the association and congress industry since 1999 and leads Kabloom’s work on registrations, membership and non-dues revenue for associations in the US and Europe.

Kabloom Agency | Cultivating event growth