Kabloom Agency | Cultivating event growth

Campaign drives record abstracts for one of Europe’s largest health organizations

case study

Case summary: record abstracts for one of Europe’s largest health organizations

In 2017, one of Europe’s largest health organizations celebrated its 70th anniversary. With stricter pharmaceutical codes and competing regional events threatening attendance, it asked Kabloom to raise awareness, expand its delegate pool and boost abstract submissions.

What we did

Kabloom planned the digital strategy, audited and optimized the website, ran email marketing and social media management, and ran digital advertising with remarketing for healthcare professionals.

The results

The campaign drove a record number of abstract submissions for the congress.

Why it worked

Expanding beyond the existing delegate pool countered the pressure on attendance before it became a decline.

FAQ

How can a congress protect attendance when sponsorship rules tighten?

Grow the self-funded audience. When stricter pharmaceutical codes threatened attendance for a large European health congress, Kabloom expanded its delegate pool through digital marketing, and abstract submissions reached a record.

How can an association grow membership with digital marketing?

Start with the audience your conference already reaches. Kabloom builds personas from event and campaign data, then runs year-round campaigns that move those professionals from attending to joining. Because we track every conversion, you can see which channels bring in new members and where to spend next.

Written by the CEO of Kabloom, Richard Torriani. Updated on June 8th, 2024.

For a large European health organization, 2017 marked a special 70th anniversary for its members and history.

Due to increasingly strict pharmaceutical codes and other regional competing events, the association sought Kabloom’s digital marketing services to create awareness and expand its current delegate pool as a counter to a possible decline in attendance and boost abstract submissions.

Silhouette face and code representing health organization's successful digital campaign

Organizer
Large European health organization

Target Audience
Healthcare professionals

Objective
Create awareness and expand existing delegate pool for congress

Services

Over the course of eight months, the team rolled out the following strategies to achieve the goals put forth by the health organization:

  • A website audit for e-commerce optimization
  • Optimally-scheduled emailers and digital advertisements through lifecycle of congress
  • Leverage existing social media platforms to drive traffic to the conference website and increase conversions of visitors into abstract submitters and attendees.

With the collective use of specialized advertising, email marketing, and social media, the health organization received increased registrations and record number of abstracts of 5% and 18% respectively.

See how we rank as a Top Digital Marketing Agency on DesignRush.

Last updated: November 9, 2026

About the author

Richard Torriani is co-founder and CEO of Kabloom, the digital marketing agency for associations and their conferences. He has worked in the association and congress industry since 1999 and leads Kabloom’s work on registrations, membership and non-dues revenue for associations in the US and Europe.

Kabloom Agency | Cultivating event growth