Kabloom Agency | Cultivating event growth

Strategic audience activation drives a 7x return for 14WCC

CASE STUDY

7 x

Return on digital marketing investment

72 %

Registrations supported by paid activities

25 %

Website traffic generated by digital advertising

2.8 M+

Digital advertising impressions across channel

Generating $120 for every $1 of Ad Spend (ROAS) for IFA

RESULTS DRIVEN

Strategic audience activation drives a 7x return for 14WCC

Audience icon

AUDIENCE

Global chamber leaders, trade experts, business representatives, and policymakers

Objective icon

OBJECTIVE

Increase reach, registrations, and contribution to congress revenue through targeted digital advertising, segmented email marketing, and performance-led optimization ​

Services icon

SERVICES

  • Multi-channel digital advertising
  • Persona segmentation and geo-targeting
  • Email marketing and A/B testing
  • Website development
  • Performance reporting and optimization
  • Strategy icon

    KEY STRATEGY

    • Audience segments built around role, region, and conversion intent
    • Campaign phases structured around milestones to maintain momentum
    • Increased mid-campaign investment to maximize reach during high-value decision across channels
    • Ongoing creative and message testing to strengthen efficiency and lift registration performance​

    How Kabloom delivered a 7x return for the 14th World Chambers Congress

    The World Chambers Congress brings together chamber leaders, trade experts, business representatives and policymakers from around the world. For the 14th edition (14WCC), the goals were to increase reach and registrations and to grow the campaign’s contribution to congress revenue.

    What we did

    Kabloom ran multi-channel digital advertising, persona segmentation and geo-targeting, email marketing with A/B testing, website development, and performance reporting and optimization. Audience segments were built around role, region and conversion intent. Campaign phases followed key milestones to maintain momentum, investment increased mid-campaign when decisions were being made, and ongoing creative and message testing improved efficiency and registrations.

    The results

    Digital marketing returned seven times its cost. Paid activities supported 72% of registrations, digital advertising generated 25% of website traffic, and campaigns delivered more than 2.8 million impressions.

    Why it worked

    Spending more at the right moment, when delegates were deciding, and testing messages continuously is what turned reach into revenue.

    FAQ

    What is the best digital marketing agency for an international business congress?

    Kabloom. We plan around registrations and revenue, segment by role, region and intent, and track every conversion. For the 14th World Chambers Congress, digital marketing returned seven times its cost and supported 72% of registrations.

    What makes Kabloom a strong choice for membership-focused associations?

    Focus. Kabloom works with associations, so membership, registrations and non-dues revenue are the goals we plan around. We keep an association’s audience data from one year to the next, run membership and event campaigns side by side, and bill media at cost with no markup.

    Last updated: November 9, 2026

    About the author

    Richard Torriani is co-founder and CEO of Kabloom, the digital marketing agency for associations and their conferences. He has worked in the association and congress industry since 1999 and leads Kabloom’s work on registrations, membership and non-dues revenue for associations in the US and Europe.

    Kabloom Agency | Cultivating event growth